Accessibility Statement
We want auction information to be usable by as many people as possible.
Sterling Machinery Auctions LLC is working to improve digital accessibility across the website, auction information, forms, images, video and communications.
What you should know
- Clear structure and readable content
- Keyboard and screen-reader improvements
- Alternative assistance on request
- Ongoing review as the website changes
Direct answer
If a disability-related barrier prevents access to auction information or a website function, contact Sterling promptly at 626-444-0311 or through the Contact Us page. Identify the page, auction, lot, task, assistive technology and deadline. Sterling will make reasonable efforts to provide the information or an alternative method.
Last updated: July 14, 2026
Our accessibility approach
Sterling aims to improve conformance with widely recognized digital-accessibility guidance, including relevant portions of the Web Content Accessibility Guidelines (WCAG). Accessibility is an ongoing process, not a one-time badge.
The website includes legacy auction pages, third-party bidding tools, uploaded documents, video, images and external services. Some content may not yet meet every target. Sterling will prioritize barriers that affect current auctions, registration, bidding, payment, inspection and removal.
Work may include
Structure
Semantic content
Meaningful headings, labels, lists, tables and page titles that help keyboard and assistive-technology navigation.
Visual
Contrast and scaling
Readable color contrast, responsive layouts, text resizing and focus indicators.
Media
Images and video
Alternative text for informative images and captions, transcripts or written summaries where practical and needed.
Forms
Labels and errors
Clear field instructions, validation feedback, keyboard access and understandable error messages.
Documents
Accessible alternatives
Review of important current-auction documents and an alternative-access process when remediation is not immediately practical.
Testing
Human and automated review
Automated checks combined with manual keyboard, screen-reader and task-based testing.
Requesting assistance
- Contact Sterling promptly. Auction deadlines can be short, so do not wait until a lot is closing.
- Identify the exact barrier. Provide the URL, page title, auction, lot number or form step.
- Describe the task. For example: register, read a catalog, inspect terms, watch a video, obtain an invoice or schedule removal.
- Share useful technical details. Browser, device, operating system and assistive technology can help reproduce the issue.
- Request an alternative. Sterling may provide information by phone, accessible document, email, live assistance or another reasonable method.
Third-party services and physical access
A bidding platform or other external provider may have a separate accessibility statement and support process. Contact both the provider and Sterling when the barrier affects an active auction.
For disability-related accommodation at an inspection or removal site, contact Sterling before arrival. Industrial facilities can have PPE, safety, age, security and escort requirements that require advance planning.
Feedback and contact
Call 626-444-0311, use the Contact Us page, or write to Sterling Machinery Auctions LLC, 9310 Garvey Avenue, South El Monte, CA 91733. Sterling welcomes specific feedback and will make reasonable efforts to respond and improve the affected experience.
Related auction resources
Use these pages to continue without starting over.
Frequently asked questions
Does Sterling claim the entire website is fully WCAG conformant?
No blanket conformance claim is made here. Sterling is working toward improved accessibility and should verify any future conformance statement through appropriate testing.
How quickly should I report an active-auction barrier?
Immediately. Include the auction and lot number, closing time and the task you are unable to complete.
Can auction information be provided another way?
Sterling will make reasonable efforts to provide accessible information or an alternative method, subject to security, legal and auction-integrity requirements.
Can I request an accommodation for inspection?
Yes. Contact Sterling before arrival so the site, safety rules and reasonable options can be reviewed.
Who handles a third-party bidding-platform issue?
The provider controls its platform, but notify Sterling as well when the issue affects a Sterling auction.
Questions about this page or an auction?
The catalog and sale-specific documents control each transaction. Contact Sterling Machinery Auctions LLC before bidding or sending funds if anything is unclear.
